Substitution Policy
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely
manner. The utmost care and attention will be given to your order to ensure that it is as similar to the
requested item.
Flowers
  • ? In an arrangement of assorted flowers, the colors shown online will be used if possible, even if this means substituting other kinds of flowers of equal or greater value.
  • ? For one of a kind flower arrangements like roses we will make every attempt to match the color.
  • ? If the floral container shown is not available a similar container will be used.
Plants
  • ? For green and blooming plants, similar plants may be substituted of equal or greater value.
  • ? If the plant container shown online is not available a similar container will be used.
Specialty Gifts
  • Specialty gifts may be substituted with another specialty gift of equal or greater value.
  • When you call, and talk to the florist she will let you know what is a valuable at that time so there should not be any need for substitutes.

.